What we collect:
We may collect your IP address, approximate or exact location coordinates (latitude & longitude), location accuracy, and a device-based identifier.

Why we collect this:
This data is required to prevent fake, spam, or abusive reviews and to protect platform integrity. To ensure fair usage, a maximum of 2 reviews / experiences per clinic or hospital are allowed from one device.

Technologies & third-party services used:
• Browser APIs (localStorage, device UUID) – to generate a device-based identifier
• Browser Geolocation API – to obtain user-permitted location coordinates
• OpenStreetMap (Nominatim) – for reverse geocoding coordinates into area names
• Standard server request data – to record IP address for security and abuse prevention

Guest review system:
Guest reviews rely on browser-provided data and third-party reverse geocoding services. We store and protect this data using the best methods known to us; however, no system is 100% secure.

Retention & deletion:
Collected data is retained only as necessary for safety, abuse prevention, and platform integrity. You may request deletion of your review and related data by creating a support ticket from a registered account and providing a valid reason.

Consent:
By submitting a review, you acknowledge and consent to this data processing strictly for verification, abuse prevention, and service protection purposes.